We control the entire process exhaustively, from the design and development of the initial sample through to mass production.
Quality
Our work philosophy is based on always looking for the highest quality, and we achieve it with a methodical and exhaustive control of the whole process, from initial design to mass production.
Quality control process
Our after-sales monitoring mechanisms enable us to provide our clients with a rapid response.
We request a detailed feedback and we report all the incidents of our clients.
We ensure the implementation of preventive and corrective measures.
We regularly audit the quality, organization and production system.
We inculcate the basic concepts of lean manufacturing to all our team.
Controls to ensure the quality standard
Thermal analysis of elastomer and plastic composition
Dynamic, static, sealing tests, etc.
Dimensional control by 3D scanning
Resistance to compression and traction
Infrared spectral analysis to identify polymers
Hardness of soft and hard materials
Product development process
| 1 |
Initial risk analysisWe determine the potential risks, in order to determine the most suitable validation criteria for each project. |
| 2 |
Approval of samplesWe made some samples for testing, as a pre-production phase and introduction to the catalogue. |
| 3 |
Control of the first samplesAlready in the mass production phase, we submit the first samples to an exhaustive control and we assess their adaptation to the established criteria in the first point. |
| 4 |
Process stabilizationOnce the samples have been approved and tested, we continue to maintain a high level of control over the production processes. |
| 5 |
Incident preventionWe apply a strict sampling system that varies according to the product, to detect, avoid and/or correct possible incidents. |
The commitment with our clients
We visit workshops to gather information and improve both our processes and the final products.
We have specific departments to manage returns, warranties without collateral damage as well as Warranties with Collateral Damage.
We request feedback from customers to correctly identify the incident, to give an answer in the minimum possible time and with the maximum efficiency.
