QUALITY

Our work philosophy is based on always looking for the highest quality, and we achieve it with a methodical and exhaustive control of the whole process, from initial design to mass production.

Quality Control Processes

We control the entire process exhaustively, from the design and development of the initial sample through to mass production.

Our after-sales monitoring mechanisms enable us to provide our clients with a rapid response.

We request a detailed feedback and we report all the incidents of our clients.

We ensure the implementation of preventive and corrective measures.

We regularly audit the quality, organization and production system.

We inculcate the basic concepts of lean manufacturing to all our team.

Controls to ensure the quality standards

Thermal analysis of elastomer and plastic

Dynamic, static, sealing tests, etc.

Dimensional control by 3D scanning

Resistance to compression and traction

Infrared spectral analysis to identify polymers

Hardness of soft and hard materials

Product Development Process

Initial risk analysis

We determine the potential risks, in order to determine the most suitable validation criteria for each project.

Approval of samples

We made some samples for testing, as a pre-production phase and introduction to the catalogue.

Control of the first samples

Already in the mass production phase, we submit the first samples to an exhaustive control and we assess their adaptation to the established criteria in the first point.

Process stabilization

Once the samples have been approved and tested, we continue to maintain a high level of control over the production processes.

Incident prevention

We apply a strict sampling system that varies according to the product, to detect, avoid and/or correct possible incidents.

The commitment with our clients

We visit workshops to gather information and improve both our processes and the final products.
We have specific departments to manage returns, warranties without collateral damage as well as Warranties with Collateral Damage.
We request feedback from customers to correctly identify the incident, to give an answer in the minimum possible time and with the maximum efficiency.